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Márcio Florindo

Technical Writer

marcio@marcioflorindo.com LinkedIn GitHub

Professional Summary

Technical writer with a background in tech journalism, passionate about creating clear, comprehensive documentation for complex technical products. Currently exploring the use of AI to automate repetitive tasks, and help dealing with conditional rendering across hundreds of pages. Helping Cloudflare build a better Internet by documenting networking products. Strong interest in sustainability, renewable energy, and emerging technologies.

Work Experience

Technical Writer

Cloudflare

2021 - Present

  • Create and maintain documentation for several products
  • Lead project to revamp 400+ doc pages to fit new dashboard Information Architecture
  • Collaborate with engineering teams to translate complex technical concepts into user-friendly documentation
  • Improve documentation structure and findability for better user experience
  • Contribute to documentation framework improvements and best practices
  • Workshop on how to use AI models to automate repetitive tasks

Communications coordinator

Intercultura - AFS

  • Social media presence and management
  • Press and media relations

Founder and communications coordinator

Quebrar o Silencio NGO

  • Co-founder of Quebrar o Silencio, the first NGO in Portugal to help men who are victim of sexual violence
  • Press and media relations

Tech Journalist

Several computer magazines, incluidng Exame Informatica

  • Covered technology news, trends, and emerging innovations
  • Conducted interviews with industry experts and thought leaders
  • Researched and wrote in-depth articles on complex technical topics
  • Developed expertise in translating technical information for general audiences

Education

Social communication

Escola Superior de Educacao de Setubal

Bachelo's in social comunication, major in journalism.

Skills & Tools

Documentation and content strategy

  • AI-assisted workflows
  • API Documentation
  • Information Architecture (IA) research and implementation
  • User journey mapping

Docs-as-code & development

  • MDX/markdown files with variables and logic to render the appropriate content in the final pages

Tools & Technologies

  • OpenCode
  • Windsurf
  • Jira
  • Markdown
  • Git/GitHub

Expertise Areas

  • Networking Technologies
  • Cloud Infrastructure
  • Security Concepts
  • Sustainability & Renewable Energy

Languages

  • English - Fluent
  • Portuguese - Native

Certifications